Performance Management

2019-2020

Course Objective

In this master course we will focus on theories, processes and practices
of Performance Management (PM). By studying leading-edge research and
best practices in PM, the student will be able to:
- analyze
- and (re-) design PMC problems in practice
- and argue the validity of his/her PMC design using scientific
literature.

After this course:
Advanced Academic Skills:
Students demonstrate a command of the academic and research skills
necessary to make academic, professional and societal significant
contributions to the HRM and OB discipline. Students have the advanced
academic and research skills to contribute to the body of knowledge.

Knowledge and Complex Problem Solving:
Students show a critical mastery of core HRM and OB theory and
quantitative and qualitative methods, and of state-of-the-art thinking
about the discipline. Students have thorough knowledge of relevant
theory and methods.
Students design substantiated solutions to complex practical problems
and find opportunities to formulate innovative ideas based on
appropriate theories, methods, and techniques commonly used in the field
of HRM. Students have an evidence-based approach to solving complex
business problems.

Self-Reflective Professional
Students take responsibility for their own learning and critically
reflect on their own aspirations, strengths and challenges.

Course Content

In a series of teaching classes or lectures the following topics will be
discussed: theories and practices of performance management, performance
management in professional services organizations, performance appraisal
and measurement, internal performance and external contribution,
balanced score card, critical success factors, performance indicators,
commitment and performance, the dimensions of work performance,
performance management, and performance driven behavior. These themes
will be studied from two perspectives: an economic perspective, and a
psychological perspective.
These topics will be integrated and applied in a design project of an
actual PM system. Students have to work in teams at the analysis and
redesign for a PM system. They can present and discuss their 'work in
progress' with the teacher during a number of seminars. The design has
to be made in the context of an actual organization. This context can be
obtained by actually contacting an organization, or by using documents
from newspapers, journals, or other sources. Combination of an economic
perspective and a psychological perspective in handling the design
question is mandatory. Topics from the lectures and the literature have
to be integrated into the design. The design should both be feasible,
and arguable on account of the literature as discussed during the
course. Students have to search for, and use, additional relevant
literature. In addition, students will have to do an individual
assignment in which knowledge and understanding of basic and important
concepts and theories from the literature are assessed.

Teaching Methods

- Lectures (teaching classes) on obliged literature. Teachers will
discuss the obliged literature.
- Meetings during which student groups present and discuss the progress
of the design projects with one of the teachers. In addition, there is
room for further explanation and discussion of the course literature.
- Guest lectures.

Method of Assessment

Individual examination (exact format to be determined) and group case
work. The exact way of determination of the final course grade will be
announced in the course manual.

Literature

Compilation text by teachers, and journal articles. To be announced.

Custom Course Registration

The following is required before the first meetings of the design project teams: - Student have to form groups (of maximally 4 students) themselves. - The group has to find an existing organization where the performance management & control system (PMC) can be studied. The organization can be obtained by actually contacting an organization, or by using documents from newspapers, journals, or other sources. Some examples are hospital, police, municipality, auditing firm, consultancy firm, or high school. At the learning site, you can find some examples of earlier reports.

Explanation Canvas

CANVAS

Recommended background knowledge

Knowledge at the level of the 3rd year course Advanced HRM.

General Information

Course Code E_BA_PMAN
Credits 6 EC
Period P2
Course Level 400
Language of Tuition English
Faculty School of Business and Economics
Course Coordinator dr. L.J. Knappert
Examiner dr. L.J. Knappert
Teaching Staff prof. dr. T.L.C.M. Groot
prof. dr. P.G.W. Jansen
dr. P.C.M. Claes

Practical Information

You need to register for this course yourself

Last-minute registration is available for this course.

Teaching Methods Seminar, Lecture
Target audiences

This course is also available as: