Retail Management and E-Commerce


Course Objective

This course focuses on retailing and e-commerce. Upon completion of this
course, students:
- Demonstrate a critical understanding of the concepts and theories
used, as well as key topics covered, in the top academic journals on
both consumer shopping behavior as well as retailers' marketing and
channel management.
- Effectively apply consumer shopping behavior and retail management
theories to understand real-life retail problems and to design solutions
to those problems.
- Communicate and collaborate effectively with an international cohort
of classmates to design and produce case solutions or other
presentations, provided in English, to both academic and professional

Course Content

Without retailers, consumers would need to visit or contact every
manufacturer separately. Retailers provide convenience and play a big
role in the economy. Retail management, however, is far from an easy
task. The world around us is changing and managing a retail store –
whether offline or online – is ever more challenging. In this course, we
discuss the basic retail concepts, look at consumer shopping and
browsing behavior, focus on merchandise management and managing returns,
and we look at the relation between retailer and manufacturer. Although
the course is based on (and looks at) some founding principals in retail
management, the focus of the course is on the current developments, and
in some case even the upcoming trends.

The course is relevant for students who aspire a job in retailing but
also for those who aspire a job in which retailers have to be dealt with
regularly, such as jobs in brand management, account management, etc.

Teaching Methods


Method of Assessment

Written examination: 70%;
Assignment: 30%;
each to be completed with a minimum score of 5.0


Academic articles

Recommended background knowledge

Marketing Strategy
Consumer Marketing

General Information

Course Code E_MKT_RMEC
Credits 6 EC
Period P2
Course Level 400
Language of Tuition English
Faculty School of Business and Economics
Course Coordinator dr. Y. Peers
Examiner dr. Y. Peers
Teaching Staff dr. Y. Peers

Practical Information

You need to register for this course yourself

Last-minute registration is available for this course.

Teaching Methods Lecture, Study Group
Target audiences

This course is also available as: