General Information
Course Code | L_AABACIW113 |
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Credits | 6 EC |
Period | P5+6 |
Course Level | 100 |
Language of Tuition | English |
Faculty | Faculty of Humanities |
Course Coordinator | R.A.M. van den Heerik MA |
Examiner | R.A.M. van den Heerik MA |
Teaching Staff |
R.A.M. van den Heerik MA |
Practical Information
You need to register for this course yourself
Last-minute registration is available for this course.
Teaching Methods | Lecture, Seminar* |
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*You cannot select a group yourself for this teaching method, you will be placed in a group.
Target audiences
This course is also available as:
Course Objective
To get acquainted with ethnographic research methods, such as keepingfieldwork diaries, participant observation, and interviews;
To learn to observe different communicative events and routines with the
help of ethnographic research methods;
To learn how to interpret and analyze ethnographic observations;
To learn how communicative events and communicative routines in
organizations are related to different (online) modes of communication;
To reflect on organizations' uses of different (online) communication
modes to fulfill different tasks.
Course Content
In this course, students will investigate how people in organizationsuse different modes of (online) communication to communicate internally,
or
externally with stakeholder groups (for example, customers). Making use
of ethnographic research methods, students will explore how (online)
media are being used within organizations (to communicate with
colleagues) and towards stakeholders. Questions concerning positive and
negative consequences of (online) media use will be addressed. The
common denominator is that students will study these phenomena in actual
organizations, by approaching actual participants involved, and by
making use of ethnographic research methods such as observations and
interviews.
Because research topics will vary, research literature may vary as well.
Students will be encouraged to find relevant literature themselves.
General theoretical background will be provided in a variety of
approaches, but will contain introductions in computer-mediated
communication theories and ethnographic field work.
Teaching Methods
One lecture and one seminar (of 2 hours each) per week will be scheduledin period 5. In period 6, students will work on their own research
project, and they will discuss their findings in a weekly seminar.
Besides classroom attendance, workplaces will be visited to perform
observations, interviews or questionnaires.
Method of Assessment
Two individual assignments (50%) and one group assignment (50%). Everyassignment should be graded with minimally 5.5 out of 10 points. End
grade (average of the two assignments) should be at least 5.5.
Target Audience
First-year students of Communication and Information Studies, inparticular those doing the English track
Dutch track