Digital Innovation: New Ways of Organizing and Working


Course Objective

The aim of this course is to develop a critical academic attitude
towards "New ways of working and organizing".
After successful completion, students will:

- gain an advanced understanding of the new business environment
workplace practices enabled by digital technologies (Internet, mobile
technologies, virtual worlds); (Knowledge and understanding)
- gain an advanced understanding of how working, coordinating, and
managing in this new environment is different from traditional workplace
(Knowledge and understanding)
- Be able to analyze the specific requirements of active,
collaborations and organizations based on the opportunities that digital
technologies offer. (Applying knowledge and understanding) (Making
judgements) (Communication)
- Develop an ability to challenge the technological deterministic
perspective on new ways of working and organizing and on latest
development in field of digital innovation. (Lifelong learning skills)

Course Content

New ways of working and organizing refers to new ways in which knowledge
workers collaborate in increasingly distributed and flexible
organizational contexts, instigated by new technologies. These
organizational changes come about as a result of an interplay between an
increased importance of knowledge in organizations as well as the
opportunities that many digital technologies offer. For example,
personal mobile devices are increasingly used for knowledge coordination
and communication affording working in flexible settings, like open
internal and third offices. Furthermore, work is increasingly being done
virtual and communication extents more and more to social media and
calls for using expertise developed outside the formal boundaries, for
example in networks and ‘crowds’. The possible consequences of these new
ways of working and organizing are often predicted but not yet fully and
academically understood. Scholars from multiple disciplines, using
different methods and perspectives, are still developing this rising
field that also practitioners are trying to grasp. In this course, these
different aspects and theories related to new ways of working and
organizing are discussed. In particular, we address these themes in
relation to the emerging phenomenon of digital innovation. The course
will start with the basics of 1) what is knowledge and how to share,
integrate, coordinate and manage it; and 2) what is technology and how
does it effect work and organizing. Subsequently, we discuss the
emerging phenomenon of digital innovation as both a way to support
organizational processes as well as the organizational implications of
developing digital innovation products and services.

Teaching Methods

The course consists of six lectures, five group assignments and an exam.
Every week is dedicated to a particular topic. The five assignments will
have to be made in groups of three to five students, as a follow-up of
each lecture. The assignments concern a case study that has to be
analyzed with the use of the articles that students need to read for
that particular topic of the week (see schedule below). These
assignments will be distributed separately.
During lectures we cover the following topics (in the order specified
before the start of the course):
- Knowledge and Organization;
- Socio technical perspective on work and organization;
- Mobility and new offices;
- Virtual work and networks;
- Organizing for Digital Innovation;
- Business Model Innovation.
Each lecture introduces theoretical aspects of new ways of working and
organizing, combined with illustrations from practice. At the end of
each lectures, the assignment of the week will be introduced. To make
the lectures interactive and understand the assignments, it is important
to come to class prepared and have read the assigned literature.

Method of Assessment

The final grade will be determined by your average score for the five
assignments (50%) and your individual score for the written exam (50%).
The written examination is based on the academic articles and the


• Academic papers (specified a month before the start of the

Target Audience

M Information Sciences

General Information

Course Code X_400653
Credits 6 EC
Period P2
Course Level 400
Language of Tuition English
Faculty Faculty of Science
Course Coordinator dr. A. Sergeeva
Examiner dr. A. Sergeeva
Teaching Staff dr. A. Sergeeva
prof. dr. M.H. Huysman

Practical Information

You need to register for this course yourself

Last-minute registration is available for this course.

Teaching Methods Seminar, Lecture
Target audiences

This course is also available as: