Optimization of Business Processes

2018-2019
Dit vak wordt in het Engels aangeboden. Omschrijvingen kunnen daardoor mogelijk alleen in het Engels worden weergegeven.

Doel vak

To learn about applications of stochastic operations research in the
context of a number of important application areas, especially
manufacturing and services.
After this course:
- the students is familiar with some areas in which business process
optimization techniques are used;
- is familiar with the most common optimization techniques and tools and
knows how to apply them;
- understands the context and is familiar with the most common pitfalls.

Inhoud vak

We deal with a number of application areas of stochastic modeling:
production logistics, call centers, health care and revenue management.
For each area we present quantitative problems and discuss how they can
be solved using mathematical models. We also discuss a number of new
models. Several guest lectures are given by people from industry.

Onderwijsvorm

Lectures and practical work.

Toetsvorm

Written examination, individual assignments, and a book presentation.

Literatuur

Lecture notes.

Doelgroep

mBA, mBA-D, mMath

Overige informatie

Attendance mandatory.

Aanbevolen voorkennis

Applied Stochastic Modeling or equivalent knowledge

Algemene informatie

Vakcode X_400422
Studiepunten 6 EC
Periode P4+5
Vakniveau 400
Onderwijstaal Engels
Faculteit Faculteit der Bètawetenschappen
Vakcoördinator prof. dr. G.M. Koole
Examinator prof. dr. G.M. Koole
Docenten prof. dr. G.M. Koole

Praktische informatie

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Werkvormen Hoorcollege
Doelgroepen

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