Consumer Insights for a Changing World

2026-2027

Algemene informatie

Vakcode E_MKT_CICW
Studiepunten 6 EC
Periode P4
Vakniveau 400
Onderwijstaal Engels
Faculteit School of Business and Economics
Vakcoördinator prof. dr. K.M.T. Millet
Examinator prof. dr. K.M.T. Millet
Docenten dr. M. Veltkamp
prof. dr. K.M.T. Millet
Onderdeel van opleiding(en)

Praktische informatie

Voor dit vak moet je zelf intekenen. De inteken- en afmeldtermijnen staan op VU.nl

Onderwijsvorm Werkgroep, Hoorcollege

Doelgroepen

Dit vak is ook toegankelijk als:

Dit vak wordt in het Engels aangeboden. Omschrijvingen kunnen daardoor mogelijk alleen in het Engels worden weergegeven.

Doel vak

Academic & Research Skills:
After successfully completing this course, you will be able to critically analyze and synthesize academic research on consumer behavior, judgment and decision making, and emerging marketplace phenomena, and apply these insights to contemporary business and societal challenges

Bridging Theory & Practice - knowledge:
After successfully completing this course, you will be able to understand how technological, societal, and cultural transformations reshape consumer behavior, marketplace experiences, and consumer-firm interactions.

You will gain insight into contemporary topics such as AI and consumer decision making; Algorithmic trust and AI aversion; Data privacy concerns; Digital consumer experiences; Identity, lifestyles, and changing consumption; Misinformation; Sustainable consumption and behavior-intention gaps.

Bridging Theory & Practice - application:
After successfully completing this course you will be able to make use of theoretical knowledge and concepts from consumer behavior and judgment and decision making to improve marketing initiatives in a changing world.

Inhoud vak

Consumer markets are undergoing rapid transformation. Changes in artificial intelligence, digital platforms, sustainability expectations, information environments, social norms, and consumer identities are reshaping how consumers search, decide, interact, consume, and form relationships with brands and with one another. At the same time, organizations increasingly depend on behavioral insights to understand emerging consumer challenges and respond effectively to changing expectations and behaviors.

Building on the consumer behavior foundations developed in Consumer Marketing, this course examines how technological, societal, and cultural changes influence consumer judgment, decision making, and marketplace experiences. The course focuses on how organizations can use behavioral insights to navigate changing marketplace conditions and make evidence-based decisions.

Drawing on research from consumer psychology, judgment and decision making, behavioral economics, and contemporary consumer research, students will learn how to use behavioral science and consumer research to understand and evaluate contemporary consumer and marketplace challenges, identify psychological and behavioral barriers, and develop evidence-based recommendations for organizations responding to changing consumer expectations and behaviors.

Topics may include:

  • AI and consumer decision making
  • Algorithmic trust and AI aversion
  • Data privacy concerns
  • Digital consumer experiences
  • Identity, lifestyles, and changing consumption
  • Misinformation
  • Sustainable consumption and behavior-intention gaps

The course combines academic research with real-world applications through lectures, discussions, contemporary business case(s), and industry examples.

Aanvullende informatie onderwijsvormen

Lectures and tutorials

Toetsvorm

written exam – individual assessment
(interim) assignment – group assessment

Literatuur

a set of academic articles (tba)

Overige informatie

a set of academic articles (tba)